Shipping Policy

Processing time

Normally, orders after payment will be ready for shipment within 48 business hours. When there is a holiday or weekend, there may be a slight delay.

If you would like to change or cancel your order, please be sure to contact us at  prior to shipping.

How long does shipping take?

Shipping time varies by location. These are our estimates:

LocationEstimated delivery time
USA, Canada 10-15 days
Europe10-15 days
Asia10-12 days
Australia, New Zealand10-18 days
South America15-25 days
Africa15-30days

 This does not include delays caused by holidays, natural disasters, carriers, etc.

Shipping Costs

  • we offer free shipping on all small items . Please note that large or heavy items may have different shipping rates, calculated at checkout.

How do you ship packages?

  • Packages from our warehouse in China will be shipped by DHL、USPS、EMS depending on the weight and size of the product.

 Customs Duty

 International orders may be subject to charges/fees at customs TESLCNN  is not responsible for paying these charges These are the responsibility of the customer. We cannot predict how much they might be  that is at the discretion of the customs office. 

Please Note:

1.  TESLCNN will choose the most suitable shipping method.

2. If you have any request for a specific shipping method, please leave a note in your order.

3. Once the package is shipped TESLCNN will update the tracking number on the website and you will receive an email directly with the tracking number You can track the status of your package via the tracking 

4. We will contact you if there is an accident before delivery.

5. TESLCNN reserves the right of final interpretation for the content hereinabove.

6.In case of any problems, please don’t hesitate to contact us Email: support@teslcnn.com